This was my recent answer on a Goggle+ thread as to whether the resume is dead:
My name is Karen Silins, and as the President of A-Plus Career and Resume, LLC, I’ve personally helped more than a thousand clients find their dream job or career, or a new job in their chosen industry.
Since I can only help a limited number of clients individually, I’ve created this blog so I can personally answer your questions regarding job search, interviewing, networking, career transition, resume and cover letter development, and career planning/management.
Simply send your questions to Karen@careerandresume.com with Blog Question in the subject line, and dependent upon the number of questions per week, I will post them here along with my answers as soon as possible. Please be assured that we take your privacy very seriously, and will never post or share your name or email address.
This was my recent answer on a Goggle+ thread as to whether the resume is dead:
From the advent of online job-searching websites, many people have assumed they can go online, post their resume and automatically get a job.
That’s not really how it works, said Karen Silins, president and owner of A+ Career & Resume LLC.
“It doesn’t mean that people don’t find jobs that way,” Silins said, “but there are well over 100 million people on those sites, also looking for jobs.”
As a resume writer and career/personal branding coach, Silins provides workshops throughout greater Kansas City, including with the Mid-Continent Public Library system.
Those on the search for a new job can put their time to better use, rather than just posting a resume on many job sites and facing potential privacy issues. Silins helped The Examiner in developing the Top 5 ways for effective online job searching.
1 USE JOB BOARD AGGREGATORS. Websites like indeed.com and simplyhired.com are examples of job board aggregators, which provide results daily on what new jobs are available. “That is going to save people a lot of time,” Silins said. “If you have more than one specialty – and most people do – you might be doing more than one search for jobs out there.” For example, searching “administrative assistant” could also require searches for “secretary,” “executive assistant” and “office manager.” When searchers find a job they’re interested in applying for, Silins said they should go directly to the company’s website to apply. “You are wanting to identify real companies,” she said. “This protects your identity much more instead of just posting your resume all over the Internet.”
2 GET ON LINKEDIN. LinkedIn, Silins said, “is networking online at its best.” Users can build a profile, offer up information on their work history and education and provide what certifications, licensing and professional development they’ve earned. Under the “skills and expertise” section, users can provide keywords right off of their resume, showcasing traits important to their respective industries. Connections can then endorse their colleagues for their skills, as well as provide paragraph-length recommendations. “It’s proof of experience by someone else saying, ‘Yes, they can do this.’” Silins said. “There’s nothing better than having that secondary opinion of someone saying, ‘Yeah, we think they’re great for you.’” Users can also join groups, where recruiters often offer up job opportunities that aren’t found anyplace else. “It’s another networking avenue,” Silins said of LinkedIn. “It’s going to allow you to connect with people who you would never connect with otherwise.”
3 USE SOCIAL MEDIA RESPONSIBLY. Just because you have an opinion doesn’t mean you need to give that opinion, Silins said. “HR immediately goes to online venues to search you out,” she said. “They’re going to Google your name. They’re going to see if they are on LinkedIn – and then they are going to see what you are saying on Facebook and Twitter.” What people don’t realize, Silins said, is that they are making comments about their personal lives and opinions that aren’t appropriate to be posting online, including pictures. “This happens a lot,” she said. “And, it’s not just pictures of partial nudity and people who are obviously drunk. It’s pictures of people with way too personal of stuff that they don’t need to be sharing online. I would just prefer that people don’t post their opinions, but oftentimes, people think of freedom of speech.” But, Silins said, with freedom of speech comes responsibility. “That responsibility translates into your job search, as well, and if employers don’t think you are responsible, they won’t hire you,” she said.
4 BE CAUTIOUS WHILE BLOGGING. Use the same good judgment with blog posts as you would with social media sites, Silins said. If you choose to blog or make social media posts, make them tailored to your areas of expertise. “That’s what personal branding is about,” Silins said. “Personal branding isn’t offering your opinion on every single little thing. Personal branding is discussing your areas of expertise.” Do research to identify trends in your industry that you can talk about, as well as share information from other experts in the field, Silins said. She recommends her clients go to Google to sign up for Google blogs and Google news feeds, based on a digest of keywords they seek out. For example, Silins personally receives daily information on career coaching, personal branding, resume writing and human resources.
5 DO YOUR COMPANY RESEARCH. People often don’t research the companies they are going to go to work for – and there is a lot of information out there, Silins said. Research should consist of more than just visiting the company’s website and clicking on the “careers” tab, she said. Glassdoor and Manta are two popular websites that provide company profiles and information. Or, Mid-Continent Public Library has access to databases that allow company research for job seekers. All they need is a library card, and they can even do the research from a computer at home. “There’s just a ton of information for people out there,” Silins said, “but if all else fails, Google the company.” Lastly, Silins said job searching isn’t “just a numbers game,” contrary to popular belief. “If you provide good information online, showcasing you are a professional in your areas of career interest and utilize the tools that allow you to do a more comprehensive job search, your success will increase significantly,” she said.
Company research is imperative to your job search and interview success and there are ways to capture that information for better interview preparation. I recommend creating an email to yourself, or using a Word document, to copy and paste hyperlinks of research information you would like to recall for a phone or in-person interview. Include a description of what information is in that particular link, and where it is located in the document or website, so you can easily and quickly find it for review prior to an interview, and if necessary, print and take with you. Research should encompass the following:
1) What does the organization sell – products and/or services, and who do they sell them to specifically? Academia “sells” knowledge, hospitals “sell” better health, not-for profits “sell” services, so remember, it doesn’t have to be a traditional company in order to have a “product.” Are those products and/or services sold to individuals, groups, businesses (a specific type of business), government, or all of the above? Do they have a niche?
2) How large is the organization? Where is the organization located (inclusive of multiple locations)? Size is both in employee numbers and revenues.
3) What recent articles have appeared about them in the media? Do a Google search.
4) What is their financial performance, particularly during the last two years of this economic downturn?
5) Who are their competitors? This is good to know for the interview, and you may want to apply to their competitors as well.
Your research can also help determine if the company is about to merge with another organization, be acquired (purchased), close its doors, financially struggling, has a negative corporate culture, pays poorly, recently laid off employees, or has a high employee turnover. On the flip side you may also discover it’s a terrific organization for to which to work and will have an increased desire to work there.
Just going to the company website and clicking on the “Careers” tab is not enough. Be able to answer the question “Tell us what you know about our organization” with detail. You will impress the interviewers and enhance your chances of landing the job.
Clients regularly ask that I coach them through various interview questions, and one of the most requested is “Tell Me about Yourself.” I definitely understand why this question creates so much anxiety on the interviewee’s part, mainly because they have no idea what the interviewer really wants from them. Here is how I coach my clients, helping them to develop an answer prior to the interview with a bit of background but also pre-answering a few potential questions that make the response more complete.
1) Keep the answer to between one and two minutes, not much more.
While I don’t want my clients to just give the 10-second recitation on a couple of items from their resume and then stop (that is way too short of an answer), I also want them to avoid the 20 minute dissertation inclusive of oversharing. While it might be interesting that you and your family moved from Detroit to Indianapolis when you were two-years old, this is not the time to relate that little tidbit along with an extended story.
2) Offer up the best of the best from your resume/ work experience, encompassing credentials/certifications/licensing, education, achievements, awards, major presentations, and important documentation developed. Be sure to keep these relevant to the job for which you are interviewing, and keep the list short.
3) Give them a glimpse into your personal life, but within reason. I tell my clients to use the following:
4) Pre-answer a few related interview questions:
If you use this “formula” to prepare your answer, then it will be complete, interesting, and provide the interviewer(s) some great information about who you are and why you are in that interview seat!
I am often asked by clients, seminar and workshop attendees and colleagues to recommend websites to bolster professional development, career and networking/business opportunities. With the myriad of sites available on the Internet, culling the herd can be exhausting and time consuming. My recommendations will come in blog posts over the upcoming months in three subject areas: professional development sites for clients/jobseekers and colleagues, informational sites to keep up on the industry (more colleague focused), and social networking sites-why you need to be on them! Today I start with two great sites for professional development, particularly for those that are unemployed, underemployed, or lack professional development opportunities in their current career.
Professional Development Sites
The American Management Association has wonderful free training for both jobseekers and industry professionals. AMA may have determined that the paid memberships, while practical, left out segments of the population they felt were important: the unemployed, underemployed and underpaid. With large scale, multi-day training programs and memberships often unfeasible for these target groups, what could they do to help? Offer a free membership and free and low-cost training options. AMA creates brand ambassadors who, when gainfully employed or in a better financial situation, most likely take advantage of their paid training opportunities. Furthermore, these individuals would share AMA programs with their new employers – extending the organizations influence, and filling training and development niches and gaps for these companies.
You can join by going to the MYAMA tab on the far right hand side of the page. Once you are a member go to the INDIVIDUALS tab and click on WEB EVENTS, PODCASTS or ARTICLES AND WHITE PAPERS. You can then take advantage of the free Webcasts, paid Webinars, free Podcasts, and free Articles and White Papers, which they have catalogued for members, and divided into various sections including Business Enhancement Skills, Communication Skills, Human Resources, Finance and Accounting, Sales and Project Management (to name a few). Each Webcast lasts about an hour, each Podcast lasts approximately one-half hour and both are well worth your time. Attention: Webcasts are free, Webinars are NOT – but are worth the price! Be sure to stay on the Webcasts unless you want to attend paid web events.
AMA also has a job board aimed at management positions, free monthly newsletters, events calendar, a LinkedIn group, and areas of the site devoted to government and enterprise-wide training needs for organizations. The site is consistently updated with great content and navigation is straightforward.
This one should be a no-brainer for anyone in the Human Resources, Recruiting or Resume Writing and Career Coaching industry. You can keep up with HR trends in hiring, recruiting, interviewing, salary negotiation, and any issues jobseekers and employees/employers face. One caveat – the site seems to want a company email address and not a Yahoo, Hotmail, etc., personal email account, I am hoping this changes (or has recently changed). My colleagues HR, Management and Training and Development clients will find this site useful as well.
Free webcasts are the attraction, and although they have paid levels of membership I have had a free membership for over six years with no issues. Not only will jobseekers and industry professionals have access to new webcasts for free, there is a catalog of 1,500+ archived webcasts that you can access by going to the Webcasts and Events tab, then clicking on the drop down menu where it says Webcasts and the sub-menu on Archived Webcasts and Podcasts. You have access to recent and upcoming webcasts (upcoming webcasts are also featured on the Home Page), often PowerPoint slides or accompanying presentations, and the recordings of the all the older webcasts. Bonus: Each one-hour webcast or archived webcast can be submitted to qualify for HR Certification Institute recertification credits.
Additional benefits include Virtual Conferences, a variety of HR Communities to join with topical blogs, free compliance forms, an HR Wiki, a LinkedIn group, and certification opportunities. The site is well-maintained, and easily navigated.
Too many articles are currently talking about the talent shortage, but the sad thing is many of these companies that say they have difficulty finding good candidates are discriminating against the unemployed, sometimes those with as little as one month of unemployment. I highly encourage organizations to take a hard look at their system if they are taking the unemployed out of consideration, regardless of whether it is one month or one year of unemployment. These are often highly skilled workers who would be valuable, diligent and loyal employees, if someone would give them a chance.