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Corporate America: Stop Finding Ridiculous Reasons to Downsize, Fire or Replace Employees to Boost Your Bottom Line

November 15th, 2019
Corporate America: Stop Finding Ridiculous Reasons to Downsize, Fire or Replace Employees to Boost Your Bottom Line

Well, it just happened again, and I doubt the trend will stop. Employers firing an employee without cause (they are never told why), or just making up something despite video, performance review, or other evidence to the contrary, to downsize or replace employees. If you are going to downsize, do it formally and publicly and take the hit on your reputation. If you are going to replace employees with someone cheaper, then I encourage those former employees to go onto Glassdoor and have at it in the critique section. The almighty dollar is not so important that you must wreak havoc on an employee’s life temporarily, cause heart-harming anxiety, send them into emergency job search mode, and put them into financial chaos because you want to save a buck. The worst part – it never works out, and the company will always lose down the road in loss of clients, employee attrition due to fear and overwork, and a terrible reputation. 

But Karen, you don’t understand, we have shareholders. Yes, I do, I own stock in companies, but I don’t expect them to treat employees like cattle to the slaughter because they are too cheap to do the right thing. This is never about the average shareholder, it’s about the board of directors and the officers/executives of the company who want to make more money and are the often the largest shareholders. The “for all the shareholders good” is just an excuse.

I was hoping after the economic downturn/great recession, employers would be increasingly mindful of the harm this has done. Apparently, that is not the case.

People are not “resources” or “capital” or whatever non-human reference you use. Corporate America’s consistent exploitation of downsizing, firing and position elimination to save money is both illogical and unethical. You cannot “save” your way to profit, because ultimately you sacrifice your clients and other employees on the altar of “cost saving synergies” and your bottom line.  Complaints of lack of service due to a shortage of employees or inexperienced staff are always signs of a company that only cares about short-term gain. 

Then you must hate Corporate American, you say? Absolutely not, as there are as many companies doing things right, as there are doing things wrong. Many businesses did learn after our great recession, or hired new leadership to create a better environment. I actually love Corporate America, am an avowed capitalist (as socialism creates the ultimate in inequity), and believe in the power of companies to do great good for our society! I am also a Jobseeker Advocate and WILL NOT be silent when I see shameful behavior that negatively effects my clients. I do have the responsibility of using my social media presence, industry standing and bit of a bully pulpit, to make it clear to those employing such tactics that this type of reprehensible conduct will not be tolerated.

Having said the above, there are times where in order to save a company, some employees must be downsized. Likewise, when mergers or acquisitions occur, there could be many duplicate positions and not enough other positions within the company that those duplicates can fill, so some must be laid off. I am not unsympathetic in any way to those realities. Instead, I am going after those that use firings to avoid paying unemployment (I have a list), accuse employees of absolute lies in order to make room for cheaper employees, eliminate positions without putting those employees in lateral (equally paid) positions that need filled, downsize because some board member or hedge fund investor wants to see a little more profit, or any combination of the above.

But you say, Karen, how do you know these things are really happening, couldn’t that just be your client’s opinion? After 20 years in this business, I have executive, internal employee and HR contacts you wouldn’t believe, and I can always get the real story. I then combine that with proof the clients provide me from performance reviews, client letters, awards received, and other documentation to get a clear picture. If you hear the same thing over and over again… Once can be an exception. Twice can be a coincidence. Three times is a trend.

Daily, I work with companies, not just individuals, who treat their employees as people, not numbers, and as valued contributors to their organization. These will be the companies that will ultimately thrive as paradigm shifts beget a new society of workers demanding to be treated as a human being. This will be the greatest gift Millennial’s and Generation Z employees bring to the workforce. However, to the companies using these unscrupulous tactics, you have now been put on notice!

Karen Silins is a multi-certified, award winning resume writer, career, business and personal branding coach working with individuals and small businesses. After graduating with degrees in education and vocal performance, she made her own career transition into the Human Resources realm. Karen left Human Resources to become an entrepreneur and help jobseekers, executives and fellow entrepreneurs achieve their goals. She keeps current regarding trends in the resume writing, coaching, HR, small business and marketing industries by working daily with individual clients on resume development and career coaching, executive/career management coaching, consulting for small businesses in business plan development, marketing, blogging, hiring and overall HR processes, and providing 20-50+ seminars and workshops annually to a variety of organizations in the greater Kansas City area. She can be reached via her website at www.careerandresume.com.

Categories Career Coaching, Career Management, Human Resources, Job Search, Opinion
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50 Shades of Privacy

September 20th, 2019
50 Shades of Privacy

Let’s face it, we already knew our online public data was being used for targeted marketing purposes and for public search information (both paid and free). What about data analysis for your company’s use? Are you comfortable with that potential? What if that supposed “free data” was being used to determine if you were going to leave your current company? Well, the fact is, this is currently being done, and the courts are protecting it.

LinkedIn has recently been in a legal tiff with HiQ Labs, a San Francisco-based company that analyzes free data like public LinkedIn profiles to identify the potential of employees to leave a company. Here is what HiQ says about their Keeper technology:

“Keeper is the first HCM tool to offer predictive attrition insights about an organization’s employees based on publicly available data. The solution turns those attrition insights into consumable, easy-to-deploy action plans so HR and business leaders can retain their key talent.

By identifying risk early, addressing potential issues proactively, and deploying remedial actions quickly, Keeper drives immediate business impact across organizations – and provides a built-in feedback loop so you can communicate your retention win to management.”

Both organizations have great points in their arguments presented to the courts. LinkedIn discusses an expectation of privacy for their customers. Essentially, they are stating that their clients shouldn’t have their information harvested that they entrusted to LinkedIn. 

I also, have zero doubt, HiQ’s intention with their Human Resources program is as stated above. It is a great idea to determine if valuable employees might be wanting to leave, and why, then take action to retain them in an organization.  And their argument that they are using data in the public realm only is absolutely correct. 

What is problematic is how Corporate America will really use this technology. Just as companies troll the online world for those using Monster or Indeed for a job search, or mentioning they are unhappy with their current company on Facebook, this is yet another tool to target those that might leave with downsizings, position elimination, and dismissals (often falsified to avoid paying unemployment). Is this the fault of HiQ? No. They are merely providing a service. It does however beg the question, when is enough, enough in protection of our personal data online, public or not?  

There are other issues though that might not have been put forth in this legal tussle. First, how are rankings of employees made? Red, Yellow and Green are nice, but how accurate is the data; does it look at the age of the information or how long since it has been updated? What about inaccurate data online? While HiQ would not want to give away the algorithms that detect retention issues, it is scary to think you might be putting something on your LinkedIn profile or elsewhere online in the public realm that is problematic without knowing it. You could be a person that is in no way unhappy with your current job, but an algorithm could have you targeted for termination in some form. Please do not blame a company for coming up with technology to try to stop employee loss. HiQ does offer the ability to have your data eliminated from their database, which is comforting. Still, could having your info deleted from their system be an “alert” to HR that you might be looking? 

So many questions, which now in the age of AI will be even more impactful regarding privacy. I suppose this article is merely a warning, to again be careful what you communicate online. To remember that nothing you put online is private, no matter what you are told. And now, to keep your information current and without opinion regarding anything job related, lest you become the focus of unwanted attention.  

Karen Silins is a multi-certified, award winning resume writer, career, business and personal branding coach working with individuals and small businesses. After graduating with degrees in education and vocal performance, she made her own career transition into the Human Resources realm. Karen left Human Resources to become an entrepreneur and help jobseekers, executives and fellow entrepreneurs achieve their goals. She keeps current regarding trends in the resume writing, coaching, HR, small business and marketing industries by working daily with individual clients on resume development and career coaching, executive/career management coaching, consulting for small businesses in business plan development, marketing, blogging, hiring and overall HR processes, and providing 20-50+ seminars and workshops annually to a variety of organizations in the greater Kansas City area. She can be reached via her website at www.careerandresume.com.

Categories Business Coaching, Career Coaching, Career Exploration, Career Management, Career Transition, Careers, Human Resources, Interviews, Job Search, Opinion
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